Refund policy

Changed your mind? That's okay.

If you purchase from us online, you have the right to cancel your order within 14 days of receiving your items, without having to give a reason.

Once you've told us you want to cancel, you then have a further 14 days to return the item.

Items should be returned in their original condition, unworn and with any original tags or packaging still attached where possible.

Please contact us before returning an item so we can provide the correct return instructions.

Return postage for unwanted items is the responsibility of the customer, unless the item is faulty, damaged or we have sent you the wrong item.

Refunds

Once we receive your returned item, we'll inspect it and process your refund within 14 days of receiving the returned goods.

Refunds will normally be made to the original payment method.

If you paid for standard delivery when placing your order, the cost of that standard delivery will also be refunded where required by law. If you selected a more expensive delivery option, we are only required to refund the cost of the standard delivery service.

Faulty, damaged or incorrect items

If your item arrives damaged, faulty or isn't what you ordered, please contact us as soon as possible.

Please include your order number and, where appropriate, photographs of the item so we can understand what has happened.

We'll work with you to arrange an appropriate solution, which may include a replacement or refund.

Your statutory consumer rights are not affected by anything in this policy.

Inner Monologue — Trust the Process.